Returns and Refund Policy

At Peakstyles, operated by Quantelis Technologies, we are dedicated to delivering a seamless and worry-free shopping experience. In this document, “we,” “us,” and “our” refer to Quantelis Technologies, while “you,” “your,” and “user” refer to our valued customers. By placing an order through our website, you agree to the return and refund terms outlined below. If you need to return an item, the following conditions apply for your convenience.  

Eligibility for Returns   

Products must be unused, unwashed, and maintained in their original condition with all tags, labels, and packaging intact.  

All tags, labels, and boxes must be returned in their original state.  

Items that have been worn, washed, or altered in any manner are not eligible for return.  

Return requests must be made within 48 hours from the date of delivery. To begin the process, please contact our customer service team within this timeframe.  

Returns that do not comply with these requirements will not be accepted.  

How to Initiate a Return  

Step 1: Submit a Request   

Send your return request via email, including your Order ID and the reason for return, to quantelistechnologies@gmail.com.  

Step 2: Provide Supporting Images   

If the item is damaged, defective, or incorrect, please include clear photographs showing the issue to help expedite the review process.  

Step 3: Follow Return Instructions   

Once your return request is approved, we will provide you with detailed instructions on how to proceed.  

We reserve the right to decline returns that do not adhere to our stated guidelines.  

Refund Process & Timeline  

After receiving your returned product, our team will inspect it to confirm that it meets our return criteria. You will be informed whether your refund has been approved or rejected. If approved, the refund will be credited to your original payment method within 5–7 business days. A confirmation email will be sent once the refund is completed.  

Partial Refund Guidelines   

If a returned item only partially satisfies our return conditions (for example, minor damage or incomplete packaging), we may issue a partial refund at our discretion.  

Damaged, Defective, or Incorrect Product   

If you receive a product that is damaged, defective, or different from what you ordered, please submit a return request within 48 hours of delivery. Kindly share clear photos or videos of the issue via email to help us address it promptly.  

Need Assistance?   

If you require help or have any questions regarding returns or refunds, please contact our customer support team at quantelistechnologies@gmail.com.  

Thank you for choosing Peakstyles. We value your trust and are committed to making your experience with us exceptional.